Nevada Gaming Control Board Chairman Kirk Hendrick said in an email Monday that the agency was aware of the issue and agents from the enforcement and technology divisions were investigating.Ī spokeswoman for Caesars on Tuesday provided a lengthy statement from William Hill US, apologizing for the malfunction that crashed both the mobile apps and retail sportsbooks operated by William Hill Nevada. Those who had hoped to bet during the game could not place wagers after the outage. Gamblers who had placed winning bets online before the meltdown were still waiting Tuesday to receive their payouts. The company, which is owned by Caesars Entertainment, commented on Twitter on Monday that it was working to resolve the matter and asked customers for patience.
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